ICP telephony by the IP Client Connection method. As CDR is collected, it is processed by the Calltrak services and stored in a centralised SQL Server database. Calltrak will collect from Mitel 3. ICP installations or other phone vendors and generate call accounting reports using the Crystal reports reporting engine where the reports may be further exported or emailed. All the innovative features of Calltrak are accessed by a web browser such as Internet Exporer or Chrome. Calltrak is used to monitor phone usage by call center agents, call billing and recovering additional costs such as line rental, handset rental etc. To configure Calltrak for Mitel 3. Mitel%205000%20CP-img1.png' alt='Mitel 5330e Ip Phone User Manual' title='Mitel 5330e Ip Phone User Manual' />Mitel 3300 Programming ManualICP call accounting, select the Mitel 3. ICP PBX Type from the site details configuration option. For more information on Mitel 3. ICP. click here. This software has incredible functionality. The feature flexibility is unsurpassed and the software is so user friendly that you need no training. Additionally, customer support is excellent. Three cheers for uniqueness and the Never say Never attitude from Calltrak. Any modifications required were accommodated with ease. Call Accounting Software Mitel 3300 Ip PhoneOur preferred choice of software for all our customers. Pravneel Nand,ICT Engineer,VT Solutions Ltd, Fiji.